Terms of service

Terms of Service

Effective Date: November 7, 2026

Welcome to Pure Vault Studio. We offer a curated selection of hair accessories designed to complement everyday routines and personal style, including headbands, claw clips, and hair ties.

These Terms of Service govern your access to and use of https://www.purevaultstudio.shop, including browsing the website, placing orders, communicating with our team, and using any features made available through the store.

The website is operated by WTNNO, LLC. By accessing the website or purchasing a product, you agree to these Terms to the extent permitted by applicable law.

Please read these terms carefully before placing an order.

1. Business Information

Legal Entity: WTNNO, LLC
Store Name: Pure Vault Studio
Website: https://www.purevaultstudio.shop
Business Address: 12350 Plantation Lane, North Palm Beach, FL 33408, United States
Contact Person: Oluwatosin Akinlonu
Customer Service Email: [email protected]

2. Eligibility and Responsible Use

By using this website, you represent that:

  • You are legally able to enter into a binding agreement or have appropriate permission from a parent or legal guardian where required.

  • The information you provide during checkout is accurate and complete.

  • You will use the website in compliance with applicable laws.

  • You will not use the website for fraudulent, abusive, or unauthorised purposes.

  • You will not attempt to interfere with the security or normal operation of the website.

We may restrict access to the website where reasonably necessary to protect our customers, systems, or business operations, subject to applicable law.

3. Product Descriptions and Availability

Our collection may include:

  • Headbands in different styles, colors, and materials.

  • Claw clips designed to hold and style hair.

  • Hair ties intended for everyday hair management.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, colors, and other specifications are presented accurately.

Actual product appearance may vary slightly because of lighting, photography, monitor settings, screen resolution, or manufacturing variations that do not materially alter the product.

Product photographs may include styling accessories or decorative items that are not included in the purchase. Please rely on the product listing and order summary to determine what is included.

We may update product descriptions, discontinue products, or adjust availability from time to time. Such changes will not remove rights that have already accrued to a customer.

4. Product Use and Care

Our products are designed for ordinary personal hair styling and accessory use.

Customers should select products based on their hair type, styling preferences, and the product specifications provided.

Headbands

Headbands should be handled and worn in accordance with their intended design. Avoid excessive stretching, sharp pulling, or exposure to conditions that may damage the material or decorative elements.

Claw Clips

Claw clips should be opened and closed carefully. Avoid twisting the clip excessively, forcing it beyond its natural opening range, or using it to secure objects for which it was not designed.

Keep small components away from young children where they may present a choking hazard.

Hair Ties

Hair ties should be used within their intended stretch and holding capacity. Excessive pulling, sharp objects, heat, or improper storage may shorten product life.

Customers should discontinue use if a product becomes damaged or presents an unexpected safety concern.

Any care guidance in this section is general. Product-specific instructions on the relevant listing or packaging should be followed where provided.

5. Pricing and Currency

Unless otherwise indicated, prices and shipping charges on our website are displayed in United States dollars (USD).

We make reasonable efforts to keep pricing accurate. However, an occasional typographical, technical, or system error may occur.

If we identify a material pricing error before fulfilling an order, we may contact you to explain the issue and discuss available options. We will handle any cancellation or refund in accordance with applicable law.

Your bank, card issuer, or payment provider may apply currency conversion fees or other charges if your account is denominated in a currency other than USD. These charges are determined by the relevant financial institution.

6. Shipping Charges

Our current shipping arrangement is:

  • Free shipping for orders with a merchandise subtotal of USD $10.00 or more.

  • USD $5.99 shipping for orders with a merchandise subtotal below USD $10.00.

Unless the checkout page clearly states otherwise, the threshold is calculated before shipping charges and applicable taxes.

Any applicable shipping charge will be shown during checkout before you complete payment.

We may revise shipping fees or delivery options for future orders. Changes will not retrospectively alter the shipping price of an accepted order unless permitted by law or agreed with you.

7. Placing an Order

When you submit an order through our website, you are making an offer to purchase the selected products under these Terms.

An automated order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review an order for reasons including:

  • Payment authorisation.

  • Product availability.

  • Suspected fraud or unauthorised activity.

  • Incomplete or inaccurate delivery details.

  • A material pricing or listing error.

  • Technical issues affecting order processing.

If we cannot fulfil an order, we will notify you and arrange an appropriate refund for amounts paid, subject to applicable law.

8. Payment and Billing

Payment must be made using a payment method made available at checkout.

You represent that you are authorised to use the selected payment method and that the billing information supplied is accurate.

Payment processing may be handled by an independent payment provider. The provider may apply its own security checks, transaction limits, or verification procedures.

We do not intend to store complete payment card numbers or security codes on our own systems where payment is processed by an external provider.

9. Order Changes and Cancellations

If you need to change or cancel an order, please contact us promptly at [email protected].

We will make reasonable efforts to accommodate a request before the order enters packing or dispatch. Once a parcel has been transferred to a carrier, we may no longer be able to stop or change it.

If the order has already shipped, you may be able to request a return under our Return and Refund Policy.

This section does not limit cancellation rights or other remedies required by applicable law.

10. Shipping and Delivery

We arrange shipment to the address provided during checkout.

You are responsible for checking that your delivery address is complete and accurate, including apartment, unit, building, and postal code details where applicable.

Any shipping estimate shown on the website or during checkout is an estimate unless expressly identified as a guaranteed delivery commitment.

If no shipping time is stated, we will operate consistently with applicable requirements, including the FTC Mail, Internet, or Telephone Order Merchandise Rule where it applies.

If we cannot ship within the applicable period, we will provide the required delay notice and cancellation or refund options.

11. Returns and Refunds

Our Return and Refund Policy explains the procedure for requesting a change-of-mind return, refund, exchange, or replacement.

A voluntary return period does not replace legal rights relating to defective, damaged, unsafe, or misrepresented products.

Refunds will generally be issued to the original payment method, subject to applicable law and the circumstances of the claim.

12. Intellectual Property

The website and its content, including text, product descriptions, graphics, photographs, logos, layout, and other design elements, are owned by or licensed to WTNNO, LLC unless otherwise stated.

You may access and use the content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, transmit, or commercially exploit website content without prior written permission, except where permitted by law.

13. Reviews, Comments, and Customer Submissions

If the website permits you to submit a review, comment, photograph, suggestion, or other content, you agree that:

  • Your submission reflects your honest experience or opinion.

  • You have the right to provide the content.

  • The content does not infringe another person's rights.

  • The content is not unlawful, defamatory, deceptive, abusive, or misleading.

  • You do not submit confidential or personal information belonging to another person without appropriate authority.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute that content for purposes connected with operating, improving, or promoting our store, subject to applicable law and any rights that cannot lawfully be waived.

We may moderate or remove content that violates these Terms or applicable law.

We do not require customers to provide positive reviews. Any material connection or incentive associated with an endorsement or review must be disclosed where required by law.

14. Prohibited Activities

You must not:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to accounts, systems, or databases.

  • Introduce viruses, malicious code, or harmful software.

  • Interfere with website security or performance.

  • Use automated tools to collect website or customer information without permission.

  • Submit fraudulent orders or false information.

  • Misuse promotional offers or payment systems.

  • Infringe intellectual property or privacy rights.

We may take reasonable steps to investigate and address suspected misuse.

15. Third-Party Services

Our website may rely on third-party providers for payment processing, website hosting, analytics, shipping, marketing, and other functions.

Some third-party services may be subject to separate terms, privacy policies, and security procedures.

We are not responsible for the independent operation of external websites or services that we do not control. This does not limit any responsibility imposed on us by applicable law.

16. Website Availability and Modifications

We aim to maintain a stable and accessible online store. However, access may occasionally be interrupted by maintenance, software updates, network issues, hosting problems, security measures, or events outside our reasonable control.

We may modify website features, product listings, or these Terms when necessary.

The updated version will be published on the website with a revised effective date. Changes will not retroactively remove rights that have already accrued or alter an accepted transaction contrary to law.

17. Disclaimer of Warranties

To the extent permitted by law, the website and its general informational content are provided on an "as available" basis.

We do not guarantee that website access will be uninterrupted, error-free, or compatible with every device or browser.

This disclaimer does not apply to any express product warranty we provide and does not exclude warranties or protections that cannot legally be disclaimed.

18. Limitation of Liability

To the maximum extent permitted by applicable law, WTNNO, LLC will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or products, where such limitations are legally permitted.

We are not responsible for damage caused by improper use, unauthorised alteration, or failure to follow applicable product instructions, except where responsibility cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other matter that applicable law does not permit us to exclude or limit.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful misuse of the website, infringement of third-party rights, or material breach of these Terms.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or for liabilities that cannot legally be shifted to you.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Subject to applicable consumer protection laws, disputes may be brought in the state or federal courts with appropriate jurisdiction in Florida.

Nothing in this clause prevents a consumer from relying on mandatory protections or bringing a claim in a forum where applicable law permits.

21. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent they can operate lawfully.

22. Entire Agreement

These Terms, together with the applicable product listing, checkout information, Return and Refund Policy, Privacy Policy, Shipping Policy, and Legal Notice, describe the terms governing your use of Pure Vault Studio.

If a specific product listing or checkout disclosure provides additional terms for a particular purchase, those terms should be read together with these Terms, subject to applicable law.

23. Contact Information

For questions about these Terms, your order, or website use, contact:

WTNNO, LLC
Trading as Pure Vault Studio
Attn: Oluwatosin Akinlonu
12350 Plantation Lane
North Palm Beach, FL 33408
United States
Email: [email protected]
Website: https://www.purevaultstudio.shop